Hotel Hacienda Real - Ciudad del Carmen
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Hotel Hacienda Real
Ciudad del Carmen Calle 31 numero 106
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
Set in Ciudad del Carmen, 3.7 km from Carmen XXI Convention Centre, Hotel Hacienda Real offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features free shuttle service, room service and currency exchange for guests.
At the hotel, rooms are fitted with a desk. Every room has a safety deposit box, while certain rooms here will provide you with a balcony and others also provide guests with pool views. The units in Hotel Hacienda Real are equipped with a flat-screen TV and a hairdryer.
There is an on-site bar and guests can also make use of the business area. Languages spoken at the reception include English and Spanish.
Ciudad del Carmen International Airport is 1 km away.
The hotel day starts from hour 15:00 and ends at 23:30.
Double Room. This air-conditioned room features free Wi-Fi, cable TV and a coffee maker. It also comes with a work desk, ironing facilities and a private bathroom. Express check-out is also available. Some rooms have a private balcony. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies). ;
Presidential Suite. This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 7 beds. ;
Double Room. The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds. ;
Junior Suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony, this suite also features executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Toilet with grab rails
CCTV in common areas
Screens or physical barriers placed between staff and guests in appropriate areas
Air conditioning
Key card access
Room service
Fitness centre
Smoke alarms
Restaurant
Shuttle service (free)
Outdoor furniture
Physical distancing in dining areas
Free WiFi
Accessible parking
Luggage storage
Outdoor pool
Shared stationery such as printed menus, magazines, pens, and paper removed
CCTV outside property
Swimming pool
Laundryadditional charge
Meeting/banquet facilitiesadditional charge
Breakfast in the room
WiFi
Ironing serviceadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Public Bath
Daily housekeeping
Family rooms
Facilities for disabled guests
Face masks for guests available
Airport shuttle (free)
Dry cleaningadditional charge
Guest accommodation sealed after cleaning
Fitness
Outdoor pool (all year)
Guest accommodation is disinfected between stays
Kid mealsadditional charge
Grocery deliveriesadditional charge
Process in place to check health of guests
Designated smoking area
Physical distancing rules followed
Security alarm
Free parking
Staff follow all safety protocols as directed by local authorities
24-hour front desk
Currency exchange
Cashless payment available
Property is cleaned by professional cleaning companies
Trouser pressadditional charge
Non-smoking throughout
Sun umbrellas
Express check-in/check-out
Airport pick up
Lift
Business centre
24-hour security
Invoice provided
Use of cleaning chemicals that are effective against Coronavirus
Hand sanitizer in guest accommodation and key areas
Lower bathroom sink
WiFi available in all areas
Non-smoking rooms
Parking
Bar
Food can be delivered to guest accommodation
Special diet menus (on request)
Access to health care professionals
Linens, towels and laundry washed in accordance with local authority guidelines
First aid kit available
Pets allowed
Valet parking
Airport drop off
Internet services
Snack bar
Breakfast takeaway containers
Contactless check-in/check-out
Parking on site
Fruitsadditional charge
Packed lunches
Delivered food is securely covered
All plates, cutlery, glasses and other tableware have been sanitized
Garden
Wheelchair accessible
Fire extinguishers
Private parking
Fax/photocopying
Shuttle service
Airport shuttle
