Moon Palace The Grand CancunInclusive - CancĂșn
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Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with streaming services. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 1 bed. ;
Grand Deluxe Garden View. This double rooms special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana. This suites special feature is the hot tub. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, soundproof walls, flat-screen TV with streaming services, as well as winechampagne for guests. The unit offers 3 beds.
License number: 1230050337
Wine/champagne
Special diet menus (on request)
Outdoor pool (all year)
Delivered food is securely covered
Fire extinguishers
Children's playground
Parking on site
Kids' outdoor play equipment
Body scrub
Coffee house on site
Guests have the option to cancel any cleaning services for their accommodation during their stay
Spa lounge/relaxation area
Ironing serviceadditional charge
Pool with view
Safety deposit box
Evening entertainment
Fitness
Fax/photocopyingadditional charge
Nightclub/DJ
Swimming pool
Dry cleaningadditional charge
Daily housekeeping
Parking
Shuttle service (additional charge)
Luggage storage
Fishingoffsiteadditional charge
Pedicure
Fruits
Water park
All plates, cutlery, glasses and other tableware have been sanitized
Pool bar
Beauty Services
Free parking
Games room
Valet parking
Airport pick upadditional charge
Hair styling
Snorkellingadditional charge
Breakfast takeaway containers
Yoga classes
Food can be delivered to guest accommodation
Tennis court
Hair treatments
Rooftop pool
Outdoor furniture
Hand sanitizer in guest accommodation and key areas
Manicure
Spa facilities
Accessible parking
Billiards
Sun umbrellas
Physical distancing in dining areas
Bar
Bowlingadditional charge
Internet services
Horse ridingoffsiteadditional charge
Lift
WiFi
Shared stationery such as printed menus, magazines, pens, and paper removed
Cycling
Aerobics
Guest accommodation sealed after cleaning
Bike tours
Airport shuttle
Key card access
Shuttle service
Contactless check-in/check-out
Massage chair
Mini golf
Guest accommodation is disinfected between stays
Business centre
Physical distancing rules followed
Board games/puzzles
Fence around pool
Airport drop offadditional charge
Designated smoking area
Car hire
Cashless payment available
Garden
Meeting/banquet facilitiesadditional charge
Process in place to check health of guests
Staff follow all safety protocols as directed by local authorities
Sun terrace
Cooking classadditional charge
Table tennis
Facial treatments
Private check-in/check-out
Tour desk
Fitness centre
Express check-in/check-out
Chapel/shrine
WiFi available in all areas
Saunaadditional charge
Use of cleaning chemicals that are effective against Coronavirus
Snack bar
Happy hour
Swimming pool toys
Fitness classes
Indoor play area
Linens, towels and laundry washed in accordance with local authority guidelines
Kids' club
Entertainment staff
Body treatments
Couples massage
Spa/wellness packages
Mobile app for room service
Terrace
Beach
Restaurant
Tennis equipment
Golf course (within 3 km)additional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Barber/beauty shop
Family rooms
Tour or class about local cultureadditional charge
Foot massage
Heated pool
CCTV in common areas
Laundryadditional charge
Kid meals
Currency exchange
ATM/cash machine on site
Spa and wellness centreadditional charge
Hot tub/Jacuzzi
Trouser pressadditional charge
Airport shuttle (additional charge)
Hair cut
Hand massage
Access to health care professionals
Face masks for guests available
Shared lounge/TV area
Body wrap
Personal trainer
24-hour security
Air conditioning
Invoice provided
Back massage
Private parking
Live sport events (broadcast)
Kid-friendly buffet
Live music/performance
Sun loungers or beach chairs
Steam room
Babysitting/child servicesadditional charge
Neck massage
Security alarm
First aid kit available
Fitness/spa locker rooms
Non-smoking rooms
Lockers
Full body massage
Free WiFi
Room service
Breakfast in the room
Make up services
Facilities for disabled guests
24-hour front desk
Private beach area
Hair colouring
Outdoor pool
Massageadditional charge
Smoke alarms
Head massage
