Cristalino Lagoon Front Hotel, Restaurant & Spa - Bacalar
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Cristalino Lagoon Front Hotel, Restaurant & Spa
Bacalar 511 Costera
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
Children stay
is not possible
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
is not possible
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some rooms with lake views, and the rooms include a balcony.
Chetumal International Airport is 34 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Years Gala, it is paid directly to the hotel and is mandatory forguests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event
Deluxe King Room. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Twin Room. The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
King Room with Lake View. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Junior Suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
License number: 010-007-005088/2025
Sun umbrellas
WiFi
First aid kit available
Shuttle service
24-hour front desk
Air conditioning
Invoice provided
Airport shuttle (additional charge)
Luggage storage
CCTV in common areas
Linens, towels and laundry washed in accordance with local authority guidelines
Tour desk
Guest accommodation is disinfected between stays
Ironing serviceadditional charge
Wine/champagneadditional charge
Snack bar
Massageadditional charge
Parking
Private parking
Safety deposit box
Non-smoking throughout
Food can be delivered to guest accommodation
Spa facilities
Physical distancing in dining areas
Heated pool
Car hire
Delivered food is securely covered
Terrace
Saunaadditional charge
All plates, cutlery, glasses and other tableware have been sanitized
Staff follow all safety protocols as directed by local authorities
24-hour security
Non-smoking rooms
Contactless check-in/check-out
Swimming pool
Hand sanitizer in guest accommodation and key areas
Special diet menus (on request)
Access to health care professionals
Garden
Adults only
Breakfast in the room
Room service
Fax/photocopyingadditional charge
Meeting/banquet facilitiesadditional charge
Parking on site
Restaurant
Face masks for guests available
Sun loungers or beach chairs
WiFi available in all areas
Free WiFi
Fire extinguishers
Physical distancing rules followed
Sun terrace
Shared stationery such as printed menus, magazines, pens, and paper removed
Infinity pool
Accessible parking
Internet services
Shuttle service (additional charge)
Trouser pressadditional charge
Concierge service
Airport shuttle
Outdoor furniture
Express check-in/check-outadditional charge
Daily housekeeping
Screens or physical barriers placed between staff and guests in appropriate areas
Outdoor pool (all year)
Breakfast takeaway containers
Guests have the option to cancel any cleaning services for their accommodation during their stay
Laundryadditional charge
Outdoor pool
Use of cleaning chemicals that are effective against Coronavirus
Steam room
Smoke alarms
CCTV outside property
Key card access
Spa and wellness centreadditional charge
Free parking
Cashless payment available
Bar
